Returns & Exchanges

At DraftKings Shop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for unworn and unwashed apparel. Please ensure all original tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Gear

Securely place the items in their original packaging and attach the prepaid return label to the outside of the box.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing