Frequently Asked Questions

Everything you need to know about your DraftKings Shop order.

How long will it take for my order to ship?

Standard shipping typically takes 3-5 business days for processing and delivery. You will receive a tracking number via email as soon as your gear leaves our warehouse.

What is your return policy for apparel?

We accept returns on unworn and unwashed items within 30 days of purchase. Please ensure all original tags are attached to be eligible for a full refund.

How do I know what size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts for the best fit.

Do you offer international shipping?

Currently, the DraftKings Shop ships to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on location.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Can I cancel or modify my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 30 minutes of placement to request any changes.